# Innovate Solution — innovatesolution.com

> Innovate Solution is a wholesale travel-technology house. Its master platform, InnoTravelTech, unifies the product suite: ReservationHub (the travel booking platform), TripGic (the unified travel API), TripMargin (the agent profitability platform, coming soon), UmrahCore (the Umrah operations platform), Inno Message (the omnichannel customer-communication platform), travoPilot (the AI travel assistant), travoBooks (the global travel accounting platform), TRI (the travel revenue intelligence platform), Drop Catch (the hotel rate optimization platform), and bedsKey (the hotel property management system). Headquartered in Singapore, with offices in Ras Al Khaimah (UAE) and Dhaka (Bangladesh). Founded in 2013. Over 6,200 travel businesses served across 40+ countries.

This site (innovatesolution.com) is the **corporate / parent-company** website. It speaks specifically to **wholesale travel agencies** — consolidators, B2B operators, tour wholesalers, and Umrah specialists. Each product has its own dedicated website with full feature details, pricing, and onboarding flows. This site intentionally stays high-level — strengths, partner ecosystem, supplier network, and a self-service product matcher that routes visitors to the appropriate product site.

## Our products

- [InnoTravelTech](https://www.innovatesolution.com/innotraveltech): The master travel-technology platform that unifies the entire suite — booking, distribution API, agent profitability, Umrah operations, and customer messaging on one connected stack, backed by 110+ suppliers across flights, hotels, transfers, activities, visas, and Umrah. For wholesale travel businesses that want one integrated foundation rather than disconnected tools. No separate product site; configured and managed through Innovate Solution.
- [ReservationHub](https://www.innovatesolution.com/reservationhub): The all-in-one travel technology platform. SaaS booking engine, source-code edition, and travel API — three editions of one product, deployable as cloud SaaS, self-hosted code, or pure API. For OTAs, agencies, tour operators, and TMCs. Full details at https://www.reservationhub.net.
- [TripGic](https://www.innovatesolution.com/tripgic): The unified travel API infrastructure. Flights, hotels, cars, activities, dynamic packages — all aggregated, normalised, and exposed through a single REST API. For OTAs, corporate booking platforms, and travel startups. Full details at https://www.tripgic.com.
- [TripMargin](https://www.innovatesolution.com/tripmargin): Travel-agent profitability platform (launching soon). Built for independent travel agents who want to break the discount race and protect their margins. Bengali-language focus, global ambition. Waitlist at https://tripmargin.com.
- [UmrahCore](https://www.innovatesolution.com/umrahcore): End-to-end Umrah booking and management platform. Manages the complete Umrah travel lifecycle for Umrah-focused agencies and tour operators — custom flight schedules, hotel inventory, visa workflow, transfers, ziyarah, meal management, and live pilgrim tracking. Full details at https://umrahcore.com.
- [Inno Message](https://www.innovatesolution.com/innomessage): The omnichannel customer-communication platform. WhatsApp, Facebook Messenger, Instagram, Telegram, Viber, WeChat, LINE, Apple Business Chat, SMS, and email — all unified in a single agent inbox. API-first integrations for CRM, ERP, booking engines, and marketing tools. Full details at https://innomessage.com.
- [travoPilot](https://www.innovatesolution.com/travopilot): The AI travel assistant. Searches flights, compares hotels, checks visa rules, and plans activities through a single natural-language conversation — bilingual (English and Bangla), across 150+ countries and 5,000+ destinations. Built to embed into agency and OTA workflows as well as serve travellers directly. For travel agencies, OTAs, tour operators, and travel startups. Full details at https://travopilot.com.
- [travoBooks](https://www.innovatesolution.com/travobooks): The global travel-accounting platform — a travel-native financial operating system. Enterprise accounting, automated supplier and sales reconciliation, and multi-currency books built for high booking volume, so consolidators, OTAs, and tour operators run travel-specific finance instead of forcing a generic accounting tool to fit travel. For travel-business finance teams. Full details at https://travobooks.com.
- [TRI](https://www.innovatesolution.com/tri): Travel Revenue Intelligence — a real-time platform for revenue, supplier cost, margin, and booking intelligence. Revenue and margin update live as bookings flow in; per-supplier cost is tracked with FX-locked accounting and a full audit trail; and bookings across connected GDS and NDC sources surface in one unified view, so revenue and finance teams optimise margin before quarter close. No separate product site; configured and managed through Innovate Solution.
- [Drop Catch](https://www.innovatesolution.com/drop-catch): Hotel rate optimization for travel businesses buying hotel inventory from multiple suppliers. After a refundable reservation is confirmed, Drop Catch monitors every connected supplier 24/7 and detects when the exact same room — matching hotel, stay dates, occupancy and booking conditions — becomes available at a lower price, so the booking can be rebooked cheaper and the difference kept as margin. Rebooking runs on your rules: manual approval, or automation within the permissions you define. For travel agencies, OTAs, B2B travel platforms, tour operators, hotel wholesalers and resellers, and travel technology companies. Available as an Android app on Google Play: https://play.google.com/store/apps/details?id=com.dropcatch.mobile.
- [bedsKey](https://www.innovatesolution.com/bedskey): A complete, cloud-hosted hotel property management system for independent hotels, resorts, hostels, guest houses, serviced apartments and small hotel groups. Reservations, front desk, housekeeping, folio and billing, night audit, reporting and distribution run on one real-time platform. Room-level and bed-level inventory sit in the same availability calendar (so shared-dorm beds are sold individually), overlap protection is enforced at the data layer so two staff cannot sell the same room for the same night, and one rate engine covers seasonal, occupancy-based, derived, promotional, length-of-stay, channel-specific and corporate contract pricing. Billing covers the guest folio, split bills, bill transfer, sequentially numbered invoices and receipts, credit notes, city ledger, multi-currency with the rate snapshotted at transaction time, and an automated or on-demand night audit. Distribution is a built-in extranet and channel manager: rates and availability out, reservations, modifications and cancellations in, with rate and inventory parity checking both ways and a resolution queue for bookings that will not fit. It speaks its own signed JSON webhook, the published OpenTravel (OTA) XML message set, and Booking.com's Connectivity API; certification with each individual channel is part of onboarding, and no connection to a named channel is certified or live out of the box. Overbooking is deliberately disabled. Permissions are per action rather than per fixed role, with a field-level append-only audit trail. Multi-property and multi-tenant, with per-property currency, taxes, policies and branding under one login. No separate marketing site; the property signs in at apps.bedskey.com.

## Solutions by business

Solution pages map the suite to a type of travel business — the challenges each faces, how Innovate Solution helps, and the products that fit:

- [For Umrah & Hajj operators](https://www.innovatesolution.com/travel-software-for-umrah-operators): Umrah/Hajj travel software — visas, pilgrim groups, holy-site accommodation, transfers, ziyarah, meals and live pilgrim tracking (UmrahCore), plus the booking and white-label distribution platform.
- [For consolidators](https://www.innovatesolution.com/travel-booking-platform-for-consolidators): multi-supplier aggregation, tiered markup per agent and market, sub-agent credit, and white-label distribution; SaaS, self-hosted source code, or API.
- [For OTAs](https://www.innovatesolution.com/travel-booking-platform-for-otas): a booking backbone or the TripGic API to build your own front end, with multi-supplier search and dynamic packaging.
- [For tour operators](https://www.innovatesolution.com/travel-booking-platform-for-tour-operators): dynamic packaging, contracted-rate management, ground/activity content, and white-label agent distribution.
- [For travel agencies](https://www.innovatesolution.com/travel-technology-for-travel-agencies): one platform across 110+ suppliers and 12+ service types, integrated GDS terminal, PNR automation, agent finance and white-label.
- Hub: [Solutions by travel business](https://www.innovatesolution.com/solutions).

## Company

- [About](https://www.innovatesolution.com/about-us): The story, the team, the values. Founded 2013, headquartered in Singapore, engineering in Dhaka, regional ops in Ras Al Khaimah.
- [Founders & Leadership](https://www.innovatesolution.com/founders): Innovate Solution was founded in 2013 by Nazmus Nayeem and MD Abdus Samad. Nazmus Nayeem is Founder & Chief Technology Officer (platform architecture, NDC/GDS aggregation, fare pricing, B2B distribution APIs, engineering across the whole suite; based in Dhaka). MD Abdus Samad is Co-Founder & Chief Executive Officer (company strategy, supplier and channel partnerships, sales and customer success, operations across Singapore, UAE and Bangladesh; based in Singapore). Person + ItemList + FAQPage structured data.
- [Gallery](https://www.innovatesolution.com/gallery): Photographs from the travel-technology trade shows the team attends and the days the team spends together, filterable by event tag. Currently WTM Spotlight Riyadh 2026 (8–10 September 2026, Riyadh Front Exhibition & Conference Centre, Riyadh, Saudi Arabia; the inaugural edition of WTM Spotlight in Saudi Arabia), Innovate 2 Days Picnic (February 2026, the company's two-day team picnic), Travel Tech Asia 2025 (15–17 October 2025, Sands Expo & Convention Centre, Singapore; co-located with ITB Asia and MICE Show Asia) and Arabian Travel Market 2023 (1–4 May 2023, Dubai World Trade Centre, Dubai; the 30th edition), including two photographs taken in Dubai Marina on 5 May, after the show closed. ImageGallery + ImageObject structured data.
- [Our Team](https://www.innovatesolution.com/team): A team of 120+ people across 10 departments — Management (Tanveer Kazi, Chief Operating Officer), Engineering & Platform (head: Syed Nayeem Roman), Experience Engineering (head: Showkat Ali), App Engineering, Product Innovation (heads: Mohammad Fahim and Golam Shahrier), Visual Design & Motion (head: Anik Hasan), Research & Customer Experience (RCX) (head: Manik Islam Mahi), Service Delivery & Operations (head: Abdullah Al-Mamun (Jabir)), Revenue Growth, People & Finance (head: S.M Munna). Each department has its own page at /team/{slug} with a full overview, what it owns, where it sits between the other departments, its head, and its named core team. The team is grouped by department rather than by individual job title. Offices: Singapore (HQ), Ras Al Khaimah (UAE), Dhaka (Bangladesh). AboutPage + ItemList + FAQPage structured data.
- [Partners](https://www.innovatesolution.com/partners): The partner ecosystem — GDS networks (Amadeus, Sabre, Travelport), hotel aggregators (Hotelbeds, TBO, RateHawk), activity providers (GetYourGuide, Viator, Klook), payment partners (Stripe, PayPal, Airwallex, 2Checkout, regional gateways), and certifications (PCI DSS, IATA alignment, GDPR, Meta Verified Tech Provider).
- [Meta Verified Tech Provider](https://www.innovatesolution.com/verified-tech-provider): Innovate Solution has completed Meta's verification process as a technology provider building solutions that integrate with Meta's business platforms — Facebook, Instagram, Messenger and WhatsApp. Confirms verified identity and integrations built to Meta's platform requirements and developer policies; expressed in practice through Inno Message's WhatsApp Business Platform, Messenger and Instagram channels. Article + FAQPage structured data.
- [Suppliers](https://www.innovatesolution.com/suppliers): The supplier network — 800+ airlines (GDS, LCC, NDC), 2M+ hotel properties, transfers and car rentals in 600+ destinations, activities and tours, visa services for 60+ destinations, and global payment gateways.
- [Strengths](https://www.innovatesolution.com/strengths): The technology depth — 37 NDC carriers, 3 major GDS networks, 100+ LCC carriers, 23+ hotel suppliers. 12+ integrated service types (flights, hotels, transfers, activities, train, visa, tour, Umrah, Hajj, group fare, eSIM, insurance). Active flight & hotel modules within 5 minutes. PNR automation suite (transfer, import, void, refund, reissue). Integrated GDS terminal with native cryptic commands. Agent finance & supplier reconciliation. Whitelabel eSIM (200+ countries, 24hr launch, $0 setup). Integrated marketing tools across email, push, social.
- [Contact](https://www.innovatesolution.com/contact-us): Multi-step contact form covering name, email, phone, WhatsApp, country, company, years in business, team size, business locations, IATA status, monthly revenue, product interest, timeline, and message. Three offices: Singapore (HQ), Ras Al Khaimah (UAE), Dhaka (Bangladesh).
- [Book a Meeting](https://www.innovatesolution.com/book-meeting): Schedule a 30-minute call with the team via calendar embed. What to expect: 10 mins on your business, 15 mins on the right product demo, 5 mins on next steps with a concrete recommendation.
- [AI Product Advisor](https://www.innovatesolution.com/product-advisor): Available in four languages — English (/product-advisor), Bangla (/product-advisor/bn), Arabic (/product-advisor/ar, RTL) and Urdu (/product-advisor/ur, RTL) — with hreflang alternates. A free, 90-second software-selection assessment. Up to eight questions (business type, current operations, priorities, team size, monthly booking volume, budget, must-have features, growth plans) feed a deterministic weighted scoring engine that recommends the best-fit products from the suite — a primary recommendation plus alternatives, each with an honest match score, why-it-fits reasoning, an implementation roadmap and a side-by-side comparison. Includes FAQPage and HowTo structured data.
- [Compare](https://www.innovatesolution.com/compare): Buyer's guide and honest comparison of ReservationHub against other B2B travel booking platforms (OTRAMS, ZentrumHub, FlightsLogic, moonstride, GP Travel Enterprise, Travelopro) — a criteria framework, comparison table, and FAQ. Amadeus/Sabre/Travelport are partners, not competitors, and are excluded.
- [Travel Technology by Country](https://www.innovatesolution.com/travel-technology-by-country): Country-by-country guides to the top travel reservation software and travel technology providers serving wholesale agencies, OTAs and tour operators across 140+ markets worldwide (six continents — including the United States, United Kingdom, UAE, Singapore, India, Saudi Arabia, France, Germany, Spain, Italy, Japan, China, Thailand, Australia, Brazil, South Africa and many more). Each market has six guides covering different buyer intents: reservation software (`/top-travel-reservation-software-in-{country}`), technology providers (`/top-travel-technology-providers-in-{country}`), travel API providers (`/top-travel-api-providers-in-{country}`), white-label travel portals (`/top-travel-white-label-portals-in-{country}`), tour operator software (`/top-travel-tour-operator-software-in-{country}`) and B2B travel software (`/top-travel-b2b-software-in-{country}`). Criteria-led and honest: real B2B platforms only, GDS/bed-bank suppliers are not listed as software vendors, and no pricing or statistics are fabricated.
- [FAQ](https://www.innovatesolution.com/faq): Frequently asked questions across six categories — Getting Started, Products & Editions, Pricing & Contracts, Technical & Integration, Support & Operations, Security & Compliance. Includes Schema.org FAQPage structured data.

## Resources

- [Resources & Guides](https://www.innovatesolution.com/resources): The knowledge hub for agencies evaluating wholesale travel technology — the platform comparison, long-form guides, the glossary, the country directory, and the FAQ, all in one place.
- [Travel Technology Glossary](https://www.innovatesolution.com/glossary): Plain-English, vendor-neutral definitions of travel technology and distribution terms — GDS, NDC, bed-bank, OTA, B2B/B2C/B2B2C, consolidator, DMC, PNR, BSP/ARC, IATA accreditation, LCC, travel API, white-label, dynamic packaging, markup, mid/back-office, channel manager, multi-currency, payment gateway, PCI DSS, Umrah operations, and travel revenue intelligence. Carries Schema.org DefinedTermSet structured data; each term has a stable anchor.
- [GDS vs Bed-Bank vs Direct Contracting](https://www.innovatesolution.com/gds-vs-bed-bank-vs-direct-contracting): An evergreen guide to the three ways travel businesses source inventory — what each is good and bad at, when to use which, and how a single platform combines all three. Reinforces that GDS, bed-banks and direct contracts are inventory sources/partners, not competitors. Carries Article + FAQPage structured data.
- [What is a B2B Travel Reservation System?](https://www.innovatesolution.com/what-is-a-b2b-travel-reservation-system): A definitional guide — what a B2B travel reservation system is and does, its core components (booking engine, supplier integrations, mid-office, agent management, white-label, back-office), how B2B differs from B2C, who uses one, and how to choose between SaaS, self-hosted and API. Article + FAQPage structured data.
- [How to Launch a White-Label Travel Portal](https://www.innovatesolution.com/how-to-launch-a-white-label-travel-portal): A step-by-step how-to — define your model and markets, choose content/suppliers, choose deployment, brand and configure, set up payments and settlement, test and launch, onboard sub-agents. HowTo + FAQPage structured data.
- [Build vs Buy a Travel Booking Engine](https://www.innovatesolution.com/build-vs-buy-travel-booking-engine): A decision guide — the real (ongoing) cost of building, the case for buying, when building makes sense, and the hybrid path (buy supplier aggregation via API/source code, build your own front end). Article + FAQPage structured data.
- [Post-Booking Flight Schedule Change Alerts](https://www.innovatesolution.com/flight-schedule-change-alerts): A feature/use-case page on real-time alerting for airline schedule changes after booking — the challenge (schedules change after the ticket is sold; agencies must catch GDS schedule-change queues), the monitor/detect/alert/act workflow, the benefits (fewer missed flights, higher satisfaction, streamlined support), and how ReservationHub's PNR automation plus Inno Message omnichannel notifications support it. Includes an explicitly illustrative scenario (no fabricated client or metrics). Article + FAQPage structured data.
- [TripGic API — Developer Documentation](https://www.innovatesolution.com/developers): Developer hub for the TripGic unified travel API (flights, hotels, cars, activities, dynamic packages via one REST API) — overview, access & authentication (API key bearer token), REST conventions (versioning, pagination, rate limiting, idempotency, errors), resource areas, and a representative quickstart. Endpoint-level reference is issued with credentials. TechArticle/APIReference + FAQPage structured data.
- [B2B Travel Platform Alternatives](https://www.innovatesolution.com/alternatives): Honest "alternative" comparison pages — OTRAMS (/otrams-alternative), ZentrumHub (/zentrumhub-alternative), FlightsLogic (/flightslogic-alternative), moonstride (/moonstride-alternative), GP Travel Enterprise / GP Solutions (/gp-solutions-alternative) and Travelopro (/travelopro-alternative) vs ReservationHub. Each acknowledges the competitor's genuine strengths, gives a side-by-side comparison, and states who each is best for. GDS networks and bed-banks are partners/suppliers, never competitors, and are not listed. No fabricated pricing, ratings or switcher quotes. Article + FAQPage structured data.

## Case studies

- [Customer Case Studies](https://www.innovatesolution.com/case-studies): Real, measured results from travel businesses using Innovate Solution. Hub listing named case studies. ItemList structured data.
- [MyFlighty Case Study](https://www.innovatesolution.com/myflighty-case-study): How MyFlighty (an online flight booking service) automated post-booking flight schedule-change alerts. Real client-supplied results: schedule changes detected before departure 62% to 97%; same-day processing of schedule changes 54% to 96%; manual flight monitoring down 82%; support load down ~28 hours/week; response time to critical changes from 4 hours to 12 minutes; booking-disruption resolution time down 68%. Includes a real named quote from Hardeep Mann (MyFlighty). Built on ReservationHub PNR automation + Inno Message omnichannel alerts. Article structured data.

## Legal

- [Privacy Policy](https://www.innovatesolution.com/privacy)
- [Terms of Service](https://www.innovatesolution.com/terms)
- [Cookie Policy](https://www.innovatesolution.com/cookies)
- [Data Processing Agreement](https://www.innovatesolution.com/dpa) — GDPR Article 28 DPA template with sub-processor list, security measures, breach-notification terms, and instructions for requesting a signed bilateral DPA.

## Key information

- **Brand name**: Innovate Solution
- **Legal entities**:
  - Innovate Solution Global Pte. LTD. (Singapore HQ)
  - Innovate Solution Global FZ-LLC (UAE)
  - Innovate Solution (Bangladesh)
- **Founded**: 2013
- **Customers served**: 6,200+ travel businesses across 40+ countries
- **Audience**: Wholesale travel agencies — flight consolidators, hotel wholesalers, tour operators, Umrah wholesalers, B2B operators
- **Products**: InnoTravelTech (master platform), ReservationHub, TripGic, TripMargin, UmrahCore, Inno Message, travoPilot, travoBooks, TRI, Drop Catch, bedsKey
- **Pricing**: Custom / quote-based (wholesale B2B). Machine-readable summary at https://www.innovatesolution.com/pricing.md
- **Capabilities**: 37 NDC carriers · 3 GDS networks · 100+ LCC carriers · 23+ hotel suppliers · 2M+ hotel properties · 12+ service types
- **Email**: sales@innovatesolution.com
- **Headquarters**: 101 Kitchener Road, #03-02, Jalan Besar Plaza, Singapore 208511